Here are the latest ratings for Reading services:
Berkshire Healthcare NHS Foundation Trust (BHFT): ‘Outstanding’ for being well-led (previously rated ‘Good’) and ‘Good’ for being safe, effective, caring and responsive to people’s needs, with an overall ‘Good’ rating. BHFT runs Prospect Park Hospital, and community and mental health services. Report published: 2 October 2018
Optimax Laser Eye Clinics – Reading: Staff treat people with kindness and give them clear information about their care. The clinic should improve infection control. Not part of the CQC’s mandatory rating system. Report published: 3 October 2018
People Matter Support Services: ‘Requires Improvement’. The home care agency must handle medicines safely, carry out background checks on staff, and better train and supervise staff. Report published: 4 October 2018
The Care Quality Commission rates services after visiting NHS or social care organisations. It checks if services are Safe, Effective, Caring, Responsive and Well-led. Each of these five categories are rated individually (as Outstanding, Good, Requires Improvement, or Inadequate) and then an overall rating is given.